Whether Teleflora doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 customer experience alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Teleflora
Current
|
2.0/5 | 5 | View | |
Ediblearrangements
|
1.4/5 | 6 | View | |
Proflowers
|
3.1/5 | 6 | View | |
Fromyouflowers
|
3.0/5 | 5 | View | |
|
Qualtry
|
3.1/5 | 5 | Product Quality 8/10 | View |
Gourmetgiftbaskets
|
2.2/5 | 5 | View | |
1800flowers
|
1.9/5 | 4 | View | |
Giftsforyounow
|
1.8/5 | 4 | View | |
Flowershopping
|
4.6/5 | 4 | Website Experience 8/10 Product Selection 8/10 | View |
Cheryls
|
1.2/5 | 4 | View | |
Cratejoy
|
3.3/5 | 4 | View |
Detailed Comparison
Ediblearrangements
Edible Arrangements receives overwhelmingly negative reviews regarding delivery issues, product quality, and poor customer service. Customers frequently report missing deliveries, late arrivals, and arrangements that don't match expectations.
Strengths
- Convenient gifting option for various occasions
- Some individual store representatives provide excellent service
- Offers a variety of fruit and chocolate arrangements
Weaknesses
- Frequent delivery failures and delays
- Inconsistent and often poor product quality
- Unresponsive and unhelpful customer service
Proflowers
Proflowers receives mixed feedback, with many customers praising the beauty and freshness of the flowers while others report issues with delivery and discrepancies between ordered and received arrangements. Customer service experiences also vary, with some reviewers highlighting positive resolutions and others expressing frustration with unfulfilled promises.
Strengths
- Wide selection of flowers and arrangements
- Flowers often described as beautiful and fresh
- Easy ordering process
Weaknesses
- Arrangements frequently differ from advertised photos
- Delivery issues, including late arrivals and incorrect locations
- Inconsistent flower quality, with some arriving damaged or dead
Fromyouflowers
Fromyouflowers is an online floral and gift retailer with mixed customer feedback. While some customers praise the affordability and timely delivery, others report issues with product quality, order accuracy, and customer service responsiveness.
Strengths
- Easy ordering process
- Affordable prices, especially for international delivery
- Timely delivery when successful
Weaknesses
- Flowers do not match the website description or photo
- Poor flower quality; arrive wilted or damaged
- Late or missed deliveries
Qualtry
Qualtry receives mixed reviews, with many customers praising the quality and personalization of their products, particularly cutting boards and gifts. However, a significant number of reviewers report issues with shipping delays, poor customer service, and concerns about the company's current operational status.
Strengths
- High-quality personalized products, especially cutting boards and engraved items
- Fast shipping for some orders
- Helpful customer service in some instances, particularly with Groupon issues
Weaknesses
- Frequent shipping delays and unfulfilled orders
- Poor and unresponsive customer service
- Concerns about the company's operational status and potential scam activity
Gourmetgiftbaskets
Gourmetgiftbaskets.com is an online retailer specializing in curated gift baskets for various occasions. While some customers rave about the quality and presentation of the gifts, a significant number report issues with delivery, customer service, and product freshness, resulting in a low overall Trustpilot rating.
Strengths
- Recipients appreciate the thoughtfulness of the gift
- Easy ordering process reported by some
- Wide selection of gift options available
Weaknesses
- Frequent delivery delays, including missing promised delivery dates
- Poor customer service experiences, including unhelpful representatives and long wait times
- Substandard product quality and freshness
1800flowers
1800Flowers receives mixed feedback, with many customers reporting issues with delivery and product quality. While some appreciate the convenience, a significant number express disappointment with the arrangements received and the customer service experience.
Strengths
- Occasional refunds or replacements offered for unsatisfactory orders
- Convenient online ordering process
Weaknesses
- Frequent delivery failures and delays
- Subpar floral arrangements that don't match website photos
- Poor customer service with long wait times and unhelpful agents
Giftsforyounow
Giftsforyounow receives mixed feedback, with customers praising personalized items and customer service, but also reporting issues with product quality, order fulfillment, and unexpected charges. While some customers have had positive experiences, others have encountered significant problems, leading to frustration and dissatisfaction.
Strengths
- Personalized items are sometimes well-received
- Fast shipping reported by some customers
- Responsive customer service in some cases
Weaknesses
- Poor product quality, including faded personalization and defective merchandise
- Issues with order accuracy and fulfillment
- Difficulties obtaining refunds and resolving complaints
Flowershopping
Flowershopping receives generally positive reviews, with customers praising the website's user-friendliness and the wide selection of floral arrangements. However, some customers have reported issues with order accuracy, unexpected charges, and delivery problems.
Strengths
- User-friendly website makes ordering easy
- Wide selection of floral arrangements and gifts
- Convenient online ordering process
Weaknesses
- Inconsistent delivery reliability leads to missed deadlines and frustration
- Order inaccuracies and substitutions occur frequently
- Unexpected currency conversion fees increase the final price
Cheryls
Cheryl's Cookies receives overwhelmingly negative feedback regarding late deliveries, poor customer service, and order fulfillment issues. While some customers enjoy the taste of the cookies, the unreliability of the service overshadows the product quality.
Strengths
- Cookies are sometimes considered delicious
Weaknesses
- Frequent late or missing deliveries
- Poor customer service experiences
- Difficulty canceling orders
Cratejoy
Cratejoy is an online marketplace specializing in subscription boxes. While some customers praise the variety and convenience, others report issues with shipping, billing, and customer service responsiveness.
Strengths
- Helpful customer service representatives (specifically Zara)
- Wide variety of unique subscription boxes
- Easy purchase and transaction process
Weaknesses
- Shipping delays and non-delivery issues
- Unexpected auto-renewals and billing problems
- Difficulty canceling subscriptions